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Post by account_disabled on Feb 20, 2024 9:52:59 GMT
By managing these experiences, you can build a high-performing team. Human-centered design and the two pillars Human-centered design is the design of products, services, services and solutions based on user experience. Including internal users employees. : During training, people often ask me this question: So what, now we have to keep all employees happy? it's out of the question. Of course, there is no such task. The challenge is to better understand the employee experience and make changes based on the current needs of the business. This is a connection that many people forget. The USA Phone Number List design thinking on which the method is based allows you to combine the company's strategy (the gaze of top managers who make major decisions) with the experience of the person on the ground (the average employee) (what he faces here and what is right). Now. Therefore, the concept has two pillars: Business focus. The most important question here is goal setting: why you need to use the employee's, and which part of this experience can be used to solve what business problem. Employee experience research. The key questions here are what employees face, what their path through the company looks like, and what their actual day-to-day experience looks like. There are some proven methods: Performance reviews, such as using key performance indicators, team management, corporate culture, internal communications, HR branding. All of this intersects with employee experience.
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